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How can we help?

Browse common topics, dive into the docs, or reach out to our team in Bangla or English.

Browse help topics

Getting started

Create your company, invite admins, and set up your first team.

Employees & roles

Add employees and configure permissions.

Attendance & devices

Connect ZKTeco / Hikvision and reconcile attendance.

Payroll & payments

Run payroll, generate payslips, pay via bKash or Nagad.

Integrations

Sync with biometric devices and bank exports.

Best practices

Recommended setup for compliance and audit-ready records.

Talk to our support team

Email support

Average response time: under 4 hours during business days.

WhatsApp

Faster for urgent attendance / payroll issues. Bangla & English.

Frequently asked questions

How do I set up AIHR BD for my company?+

Sign up, create your company profile, add branches and departments, then bulk-import employees from Excel or CSV. You can run your first payroll the same day.

Does AIHR BD support Hikvision and ZKTeco devices?+

Yes. Punches sync automatically from Hikvision and ZKTeco biometric devices through a local agent, alongside GPS geofence, QR and selfie check-in.

Can employees see their own payslips and leave balance?+

Yes. Every employee gets self-service access on web, Android and iOS to view payslips, apply for leave, and check attendance — without asking HR.

How are salaries paid out?+

AIHR BD generates BEFTN bank advice files with 9-digit routing numbers, plus bKash and Nagad bulk payout sheets, and cash sheets with revenue stamp.

Is there a free trial?+

Yes — every plan includes a 14-day free trial with no credit card required. Pricing is in BDT per employee.